Need Help?
If you have any question or need help with your account, you may contact us to assist you.

 

Customer Service
Available 24/7/365
Email
Call 1-866-771-4285

PAYMENT OPTIONS

Cubavera.com accepts Visa, MasterCard, American Express, Discover, JCB, Diners Club and Paypal. Your account will be charged once you've completed the checkout process. At this time, we cannot accept personal checks, cash, money orders, CODs, retail store credits, in-store coupons or any other form of payment online. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

If you wish to place an order over the phone, you can call our Customer Service Center - 24 hours per day, 7 days per week - at 1.866.771.4285.

International Billing

Currently, we accept international credit cards only if you are shipping to a US address or a US territory. However, our order system may not be able to automatically verify your information and we may contact you to perform a manual check.

Go ahead and place your order online and provide a valid e-mail address. We may contact you and request that you provide us with additional information so that we can process your order. For the billing information simply enter all the information on address lines 1 and 2. Enter your zip or postal code as it appears on your credit card statement. Once your order is placed online, please write down your order number and refer to this number if you have any questions about your order.

All prices are stated in U.S. dollars.

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