Shipping & Handling

 

EXTENDED HOLIDAY RETURNS & EXCHANGES

Cubavera.com will accept returns of unwashed, unworn, undamaged or manufacturer’s defect. From 11/1/2026 through 12/31/2026, we will issue a refund for all unused and undamaged products returned by 1/31/2027. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. All products must be returned in its original packaging (when possible) and with all accessories to ensure a full credit.

Final sale items can be exchanged for another size or color of the same item when purchased from 10/28/2026 through 12/31/2026 and exchanged by 1/31/2027. 



Delivery Options (United States)
Standard Standard + Protection FedEx Economy Pickup Point Service Expedited Overnight
$10.99 $12.99 $15.99 $9.99 $19.99 $30

GOOD LIFE MEMBERS
Good Life members get access to exclusive free shipping offers. The program is free to join and rewards you with points for every purchase. Existing members are required to be logged in to access shipping offers during checkout. Learn More

Silver Members Gold Members

Free Standard Shipping for orders over $50 within the U.S.

Alaska and Hawaii: Free Expedited Shipping for orders over $75

Puerto Rico: Free Standard Shipping for orders over $75

Free Standard Shipping for orders over $50 within the U.S.

Alaska and Hawaii: Free Expedited Shipping for orders over $75

Puerto Rico: Free Standard Shipping for orders over $75

Business days are Monday-Friday, excluding federal holidays within the United States.


STANDARD

Standard shipping orders must be received, verified and credit card authorized by 11 am EST Monday-Friday to ship the same day. Standard shipping orders typically arrive in 5 to 10 business days from the date your order was placed.

STANDARD + PROTECTION

Replacements
If you need to return an item, we offer up to two replacements within one year of your purchase date, provided you selected shipping insurance. The item must be unworn, unwashed, and have the original tags still attached. Contact our customer service team with your order number and a description of the issue. 

Shipping Protection
With our Shipping Protection, you're fully covered. If your item is lost by the carrier in transit or damaged during delivery, we'll send a replacement—no hassle. For damaged items, contact us within 3 business days of receiving it, send us a photo of the item(s), and we'll arrange a replacement right away.

 

PICKUP POINT SERVICE

For orders that you would like the “convenience” of picking things up on your schedule. For most orders, allow 1-5 business days for delivery to your selected pickup point. We will notify you with our final mile technology provider Via.delivery through email and SMS messages until you have retrieved your package. Orders must be picked up within 7 days of arrival at the pickup location. Please bring a government-issued photo ID. If you’re picking up the package for a friend or relative, you’ll also need the tracking number and the name of the person the package was addressed to. If package is not picked up within 7 days, it will automatically be returned to our warehouse and processed as a return.

EXPEDITED

Expedited shipping orders must be received and credit card authorized by 11 am EST Monday –Thursday, for delivery in 2 to 3 business days. Expedited shipping to rural routes and remote locations typically arrives within 3 business days.

OVERNIGHT

Overnight shipping orders must be received and credit card authorized by 11 am EST Monday – Thursday. Overnight shipping orders placed on Friday, weekends or Federal Holidays will ship on the next business day.

SATURDAY

Saturday delivery orders must be received and credit card authorized by 11 am EST Friday. Commercial addresses will not be delivered until Monday. Saturday delivery is not available on federal holidays that fall on a Friday or Saturday, so the order will not ship until the following Monday.

FEDEX ECONOMY (PUERTO RICO)

FedEx Economy shipping orders must be received, verified and credit card authorized by 11 am EST Monday–Friday to ship the same day. FedEx Economy shipping orders typically arrive in 2 to 5 business days from the date your order was placed.

SHIPPING ADDRESS OPTIONS

We currently do not ship to P.O. Box addresses. APO/FPO addresses should have "US Armed Forces" selected as the country and city as APO,FPO or DPO to ensure correct routing.

Free Shipping U.S Order $75+*

Free Shipping for online orders within the U.S. only of $75+ or more. Alaska and Hawaii: Free Expedited Shipping for orders over $100. Puerto Rico: Free Standard Shipping for orders over $100.